Privacy Policy.

Last updated: August 18, 2023

This Privacy Policy describes our policies and procedures on the collection, use and disclosure of your information when you use the service and tells you about your privacy rights and how the law protects You.

We use your personal data to provide and improve the service. By using the service, You agree to the collection and use of information in accordance with this privacy policy.

Collecting and Using Your Personal Data

Types of Data Collected

Personal Data

While using our service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information may include, but is not limited to:

Email address
First name and last name
Phone number

Log files

Similar to the practices of most websites, we automatically collect certain information and store it in log files. This data encompasses internet protocol (IP) addresses, browser types, internet service providers (ISPs), referring/exit pages, operating systems, date/time stamps, and clickstream patterns.
We use this information, which does not pinpoint individual users, to discern trends, administer our website, monitor user navigation within the site, and compile general demographic insights about our user community.

Tracking Technologies and Cookies

We use cookies and similar tracking technologies to track the activity on our service and store certain information. Tracking technologies used are beacons, tags, and scripts to collect and track information and to improve and analyze our service. The technologies we use may include:

Cookies or Browser Cookies: A cookie is a small file placed on your device. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if You do not accept cookies, you may not be able to use some parts of our service. Unless you have adjusted your browser setting so that it will refuse cookies, our service may use cookies.

Cookie Policy

We employ cookies on our website to enhance your browsing experience. A cookie is a small text file that is placed on your device when you visit our site. These cookies serve the purpose of recording certain information for future reference. The primary function of these cookies is to analyze user navigation patterns within our website.

Our cookies enable us to present you with personalized pages as you engage in transactions on our platform. It’s important to note that our cookies do not contain any confidential or personally identifiable information. We utilize session ID cookies, which means they cease to track a user once they exit our website. A session ID cookie automatically expires when you close your browser. This type of cookie is necessary if you wish to make an online policy purchase through our website.

We employ Google Analytics tools to monitor visitor traffic on our website. This helps us understand how users interact with our content and improve their experience.

Use of Your Personal Data

We intend to use the provided information for the following purposes:

Communication: By using this platform, you grant us permission to get in touch with you via email or phone, using the contact details you’ve supplied, to furnish you with information and services pertinent to the selected product.
Account Access: We will enable you to access specific account-related information, ensuring you have a seamless experience.
Personalization: The data you furnish may be employed to tailor your interaction with the website. This could involve displaying relevant content based on our assessment and discretion.
Product and Service Updates: We may use your information to convey details about products and services provided by GIG-Takaful and its affiliated entities. Moreover, we may use this information to send you policy reminders, facilitate claims processing, and keep you well-informed about developments in the insurance sector and GIG-Takaful.
Policy Reminders and Claims: We will reach out to you for policy reminder notifications and to support you in the claims processing procedure.

Your privacy is of utmost importance to us, and we are committed to safeguarding your information in accordance with our privacy practices and applicable regulations.

Retention of Your Personal Data

The company will retain your personal data only for as long as is necessary for the purposes set out in this privacy policy. We will retain and use your personal data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

The company will also retain usage data for internal analysis purposes. Usage data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of our service, or we are legally obligated to retain this data for longer time periods.

Disclosure of Your Personal Data

Business Transactions

If the company is involved in a merger, acquisition or asset sale, your personal data may be transferred. We will provide notice before your personal data is transferred and becomes subject to a different privacy policy.

Law Enforcement

Under certain circumstances, the company may be required to disclose your personal data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).

Other Legal Requirements

The company may disclose Your personal data in the good faith belief that such action is necessary to:

Comply with a legal obligation
Protect and defend the rights or property of the Company
Prevent or investigate possible wrongdoing in connection with the service
Protect the personal safety of users of the service or the public
Protect against legal liability

Security of Your Personal Data

The security of your personal data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal data, we cannot guarantee its absolute security.

Links to Other Websites

Our Service may contain links to other websites that are not operated by us. If You click on a third-party link, you will be directed to that third-party’s site. We strongly advise You to review the privacy policy of every site you visit.

We have no control over and assume no responsibility for the content, privacy policies or practices of any third-party sites or services.

Changes to this Privacy Policy

We may update our privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page.

We will let you know via email and/or a prominent notice on our service, prior to the change becoming effective and update the “Last updated” date at the top of this privacy policy.

You are advised to review this privacy policy periodically for any changes. Changes to this privacy policy are effective when they are posted on this page.

If you have any questions or concerns, You can contact us:

By email: info@gigtakaful.com.kw
By visiting this page on our website: https://www.gigtakaful.com.kw/contact-us.
By phone number: +965 1820202
By visiting us at our address: Gulf Insurance Group – Kuwait (Takaful) Sharq – block 5 – Al – Shuhada Street Al Ghawali complex – 4th and 12th Floor PO Box 29279 Safat – 13153 Kuwait